We have a new Customer.
Stuart from Southport is a new customer. Stuart has specific requirements for his 10 hour smoked brisket and he came to see if we could meet his needs. The answer is of course ‘yes’ but that isn’t what prompts this post.
Talking to Stuart made me realise that I don’t think we have ever had the same request twice… every smoker seems to have their very own ‘ideal’ as to how their wood is presented:
Full branch logs
Chunks – bark on
Chunks – bark off
Branch chunks with brash
Branch chunks without brash
Single species sawdust
Perm any of the above with the ideal length of wood which obviously varies with each smoker and then perm all the above with the degree to which it has been seasoned; Fresh cut, partially seasoned or fully seasoned.
That’s the wood sorted then. Next is how it is used… hot smoke, cold smoke, 100% selected species, chunks/chips on charcoal, mixed hardwood chunks with selected species added at half time, one burn, multiple burns, top up burn, soaked or burned dry etc etc etc.
This isn’t a problem but it was a bit of a revelation in that it became obvious that we cannot stock all permutations!
Whilst we will continue to carry stock of our most popular wood smoking chunks and chips, rather than feel guilty about never having their ‘perfect’ woods immediately to hand, what this we can do is to note our customer preferences and advise them on an individual basis when woods arise that match their criteria.
Hence, here is a crate of logs for Stuart. Half of the crate is made up of Cherry logs and the other half is Oak logs. Both are only partially seasoned and they have been cut to 10″ long i.e. Exactly what Stuart asked for.
Thank you Stuart. Your order has probably helped me more than you!